Terms and Conditions
I. Terms of Sale
I. TERMS OF SALE
Last updated: 14 June 2020
These terms of sale (“Terms of Sale”) set out the terms and conditions on which we supply any of the products (“Product” or “Products”) listed on our website www.naomiprints.com (“our site”) to you.
Please read these Terms of Sale carefully before ordering any Products from our site. These Terms of Sale tell you who we are, how we will provide Products to you, how you and we may end the contract, what to do if there is a problem and other important information. If you do not agree to these Terms of Sale you must not order any Product through our site.
1. INFORMATION ABOUT US
1.1 www.naomiprints.com is a website operated by Naomi Arbuthnot t/a Naomi Prints (“we”, “our”, “us”).
2. ORDERING PRODUCTS
2.1 You can place orders for Products with us by following the process outlined on our site. You acknowledge that by placing an order with us you will be under an obligation to pay for the Products in that order if we accept your order.
2.2 Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process.
2.3 All orders are subject to acceptance by us. We will send you a confirmation e-mail after receiving your order and this will constitute acceptance by us. The contract between you and us will only be made when we send you this email. We will charge your chosen payment method after we accept your order. We will send a further email when your order has been dispatched.
2.4 Unfortunately we can’t stop an order once it has been dispatched by us. If you change your mind about your order after this point you can return the Products to us in accordance with the returns policy below at clause 9.
2.5 You must keep the contact details we hold for you up-to-date so that we can contact you if necessary about your order or the delivery of the Products.
3. IMAGES OF PRODUCTS
3.1 The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer will display the colours accurately or reflect the colour of the Products. The Products that are delivered to you may vary slightly from those images.
4. PRICES OF PRODUCTS
4.1 The price of any Product will be as quoted on our site, except in cases of obvious error.
4.2 The price of any Product may change from time to time, but changes will not affect any order we have accepted.
4.3 We are not VAT registered and no VAT is charged on any Product.
4.4 The price of a Product excludes any delivery costs, which where applicable will be added to the price of the Products and set out as part of the total amount due during the order process. To see the relevant delivery, please refer to our Delivery page.
5. HOW TO PAY
5.1 We accept payment with the payment methods listed on our site. You must pay for the Products and any applicable delivery charges in advance of delivery of the Products.
5.2 By submitting an order to us through our site, you are confirming that the payment details provided on your order are valid and correct.
6.1 We send all Products by Royal Mail and post Products within 7 days of order. You can find out more about our Product delivery by reading the information on the Delivery page of our site.
7. RETURNS AND REFUND POLICY
7.1 We hope you will be pleased with everything you have bought from us but if you are unhappy with your Products, you can return them to us either in accordance with the terms set out below or as otherwise in accordance with your legal rights.
Right to cancel
7.2 You have a legal right to change your mind and cancel the contract between you and us within 14 days of delivery of your Products without giving a reason.
7.3 To exercise the right to cancel, you must inform us of your decision to cancel your contract with us by making a clear statement in email to email@example.com.
Damaged or mis-described
7.4 If you are returning the Products to us because they are damaged or mis-described, we will refund: the price of the Product in full; any applicable delivery charges; and any reasonable costs you incur in returning the item to us (other than any costs incurred by you in returning the Products to us in person). As a consumer, you will always have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by the returns policy in this clause 7 or any of the other general Terms of Sale set out in this Section.
7.5 We will refund you through the payment method used by you to pay.
How to return the Products
7.6 If you change your mind and exercise your right to cancel under clause 7.2 above after delivery, then the Products must be returned to us. In this case, the Products must be returned to us without undue delay and in any event no later than 14 days for the date that you exercised your right to cancel. You will be responsible for the cost of returning the Products to us.
7.7 If you exercise your right to return the Products under clause 7.4, because the Products are faulty, were not delivered as described or you otherwise have a legal right to return the Products as a result of something we have done wrong after dispatch of the Products, the Products must be returned to us. Depending on the item, this may be done either by you arranging for the Products to be returned to us as described in clause 7.6. However, in this case, the return will bear no cost to you.
7.8 Please contact us using the contact information below at clause 10 to arrange a return of the Products.
7.9 You must take care when opening packaging that the Products were delivered in and carefully re-pack the Products in the original (or similar) packaging prior to returning the Products to us.
8. YOUR INFORMATION
9. UPDATING THESE TERMS OF SALE
9.1 We may modify or update these Terms of Sale from time to time for reasons including: (a) changes in how our business operates; (b) changes in the legal or regulatory requirements that we must comply with; or (c) changes in how we accept payment from you. However, any order of Products by you will be governed by the terms and conditions available on our site at the time you place the order.
10. CONTACT US
10.1 If you have any queries about these Terms of Sale, please send us an email to firstname.lastname@example.org.
Last updated: 14 June 2020
1. INFORMATION ABOUT US
1.1 www.naomiprints.com is a website operated by Naomi Prints (we, our, us).
2. PURCHASE OF PRODUCTS FROM NAOMIPRINTS.COM
2.1 The purchase of any products through our site is governed by our Terms of Sale.
3. YOUR PERSONAL INFORMATION
4. YOUR ACCOUNT AND PASSWORD
4.1 If you set up an account on our site, you must treat your login details as confidential. You must not disclose them to any third party.
4.3 If you know or suspect that anyone other than you knows your login details, you must promptly notify us at email@example.com.
5. RULES OF ACCEPTABLE USE
5.3 The responses described above are not limited and we may take any other action we reasonably deem appropriate.
6. LIMITED LICENCE
6.1 We are the owner or the licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. We grant you permission to access our site for your personal use only. Any other use of our site or our site’s content is prohibited. This prohibition includes, but is not limited to:
(a) making commercial use of our site’s content;
(b) reproduction of the Naomi Prints name, logo, trade marks or any other content available on our site; and
(c) downloading or copying any of our site content for yourself or for a third-party.
6.2 If you wish to make any use of material on our site other than that set out above, please contact: firstname.lastname@example.org.
7. DISCLAIMER AND LIABILITY
7.1 Access to our site is permitted on a temporary basis and we may limit or terminate access to our site at any time without any notice. We will not be liable if our site is unavailable at any time or for any period.
7.2 We have taken care in the preparation of the content of our site. However, we will not be responsible for any errors or omissions or for any technical problems you may experience with our site. If we are informed of any inaccuracies in the content on our site we will attempt to correct this as soon as we reasonably can.
7.3 Whilst we make reasonable efforts to ensure that any information presented on our site is correct, the information on our site is presented without any guarantees, conditions or warranties or any kind and the site is made available to you on an “AS IS” basis. We are not responsible for anything that occurs from your reliance on the content of our site.
7.4 In any event, we will never take any responsibility for User Content and you use and rely on any User Content entirely at your own risk.
7.5 We exclude all warranties and conditions implied by statute, common law or the law of equity, to the extent permitted by applicable law.
7.6 Because our site is provided free of charge, we will not, in any way, be liable for any loss or damage (whether direct or indirect) in tort (including negligence), breach of contract, breach of statutory or otherwise (even if foreseeable) in connection with any use you make of our site or the information presented on it.
8. LINKS AND LINKING
8.1 Links to third party websites from our site are provided solely for your convenience. If you use these links you leave our site. We do not control, and are not responsible for, these websites, their content or their availability. We, in no way endorse, or make representations about them, or any material found on them. Accessing third party websites from our site is done entirely at your own risk.
8.2 You may link to our home page (www.naomiprints.com), provided you do so in a way that is fair, legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You agree to remove any link to our site on a website owned or controlled by you on receipt of a request from us.
11. JURISDICTION AND APPLICABLE LAW
12.1 If you would like to provide feedback on our site, please contact us at email@example.com.